Case Studies Archives - TeamHealth

Enhancing Acute to Post-Acute Transitions of Care in Florida

Mon, 09 Feb 2026 13:40:48 +0000

Praveen Cheripalli, MD, MBA, System Medical Director, Southeast Group

Hussein Mustafa, MD, Facility Medical Director, Emergency Medicine

Paveena Posang, MD, Physician, Post-Acute Care

In recent years, patients discharged to post-acute facilities have become medically more complex. Improving transitions from hospitals to post-acute facilities is becoming increasingly more important and more challenging. The need to focus on clinical quality, patient safety, and cost of care has increased but the silos that exist between hospitals and post-acute care facilities has widened. These silos result in medication errors, communication gaps, delayed treatments, poor patient experience, and clinician frustration. When TeamHealth received a request to improve transitions of care for patients being discharged from a Florida hospital to surrounding post-acute facilities, it presented an ideal opportunity to implement the TeamHealth Acute to Post-Acute Program (ATP). The collaborative efforts across inpatient and post-acute care resulted in the improved delivery of exceptional patient care.

Enhancing Acute to Post-Acute Transitions of Care

Integrated services offer a level of support and collaboration that strengthens not only clinical operations but ultimately helps your patients get the care they need. Download the full case study below to read more about improving acute to post-acute transitions of care. Please get in touch with our team to learn more.

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Driving Change in the Emergency Department at Parrish Medical Center

Sat, 07 Feb 2026 13:28:51 +0000

Christopher Rajan, DO, Facility Medical Director, Emergency Medicine,

Theresa Tavernero, RN, PhD, MBA, Senior Vice President of Performance Innovation

Recently, Parrish Medical Center and TeamHealth sought to advance several key emergency medicine performance indicators inside the Titusville, Florida facility. Parrish Medical Center’s leadership team challenged TeamHealth to develop a plan that would serve as a catalyst for change to improve patient experiences. TeamHealth’s response included engaging their Performance Innovation Consultants (PIC) team and other resources to drive meaningful improvement in the emergency department.

”The PIC team is a special and unique resource that provides expertise around process improvement, operational improvement, and leadership to our teams.
Theresa TaverneroSenior Vice President of Performance Innovation, TeamHealth

What happens when an emergency department commits to meaningful change? See how the dedicated leaders and staff at Parrish Medical Center partnered with TeamHealth to drive measurable improvements.

Download the full case study below to learn more.

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Positively Impacting Perioperative Hip Fracture Outcomes

Sun, 28 Dec 2025 13:06:36 +0000

Richard Renaud, MD, Medical Director, Acute Orthopedic Surgery

Jonathan Scherl, MD, MBA, National Director, Acute Orthopedic Surgery

Hip fractures are some of the most common fractures seen in the emergency department (ED), and the number of hip fractures is only estimated to increase – almost doubling by 2050. Fall-related hip fractures among older patient populations are particularly common, with about 300,000 fall-related cases each year. Given the complexity of these cases, driven in part by co-morbidities in an older patient population, surgical complications can be serious. Blood-related complications are one of the most common. However, emergency and surgical teams can implement proactive protocols that get patients care faster and address adverse events.

Positively Impacting Perioperative Hip Fracture Outcomes

TeamHealth and the system share a common goal: ensuring exceptional patient care. With a strong partnership in place, patients get the care they need, when they need it. Together, we are transforming care and making a positive impact on hip fracture outcomes for our patients. TeamHealth’s acute orthopedic surgery experts help facilities across the country strengthen care and performance each day. To learn more about our services, reach out to our team.

Download the full case study below to learn more.

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Shadow Rounding Enhances Health System’s Anesthesiology Patient Experience Priorities

Thu, 11 Sep 2025 12:50:55 +0000

Karla Hamilton, MSN, RN, CNML, Performance and Innovations Consultant

Alexander Shorshstein, MD, MBA, System Medical Director

For every patient, surgical interaction is a highly personalized experience. Anesthesiology offers a vital juncture for patient experience. With multiple points of patient transition and communication, the perioperative space should be a key focus for teams seeking to strengthen their patient experience and satisfaction. As new technologies and innovations improve outcomes and drive better care delivery, patient expectations rise accordingly. In response to this demand, TeamHealth created a proprietary patient experience program, APEX. The program emphasizes education, research, and tactics like shadow rounding to enhance care delivery and patient experience.

Shadow Rounding Enhances System’s Anesthesiology Patient Experience Priorities

At TeamHealth, we know that patient experience is more than satisfaction scores. Improving patient experience can have ripple effects throughout a facility – strengthening care delivery, boosting a facility or system’s performance, and creating a more engaged clinical team. Download the full case study below to discover the team’s impressive results and how they markedly increased their OAS CAHPS. Please get in touch with our team to see how we can help your hospital or health system.

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Addressing the Opioid Crisis: Emergency Medicine Best Practices for OUD Initiative

Wed, 27 Aug 2025 16:24:42 +0000

Abbie Tapp-Pearson, RN, MSN, MBA, Vice President Clinical Education and Patient Safety

Randal Dabbs, MD, FACEP, FAAFP, Co-Founder and President of Practice Development

Heather Owen, MD, Chief Clinical Officer of Emergency Medicine

The opioid crisis has become a severe public health emergency, claiming an increasing number of lives each year. Understanding the scope and impact of this epidemic is crucial for developing effective strategies to combat it. Recent statistics from various sources paint a grim picture and highlight efforts to address the crisis. Read more about what TeamHealth is doing to address the opioid crisis and provide the highest quality of care to patients with opioid use disorder.

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Creating Change in the Emergency Department at Los Robles Regional Medical Center

Wed, 11 Jun 2025 12:44:35 +0000

Faraaz Bhatti, MD, FRCEM, LLM, MBA, Facility Medical Director, Emergency Medicine, Los Robles Regional Medical Center

Nikki Monroe, MSN, MHA, RN, Senior Vice President of Operations

Scott Scherr, MD, FACEP, Regional Medical Director

In June of 2024, TeamHealth and Los Robles Regional Medical Center embarked on a partnership to bring exceptional healthcare to the Thousand Oaks, California, community. The Los Robles emergency department was under construction, and the team only had 30 days to complete the transition, which normally is accomplished in 90 to 120 days. Previously, the emergency department had suffered from poor community perception, and the department was not performing to its fullest potential. The Los Robles leadership sought to drive change and better serve their community, so they partnered with TeamHealth.

“One of the biggest opportunities we had was a culture change in the emergency department,” says Scott Scherr, MD, FACEP, Regional Medical Director. “Everybody was working in silos, but we tore down that wall to where everybody’s voice matters and everybody is held accountable to providing excellent patient care.”

Creating Change in the Emergency Department

The success at Los Robles Regional Medical Center’s emergency department highlights that the right partnership can drive change for the better. TeamHealth brings reliable resources and leadership to each of our partnerships. The support we provide and the quality care we deliver transformed the Los Robles emergency department and now allow them to provide exceptional care to their community.

Download the full case study below to learn more. If you’re interested in exploring how TeamHealth can similarly support your organization, we invite you to connect with our team.

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Shadow Rounding Enhances Perioperative Patient Experience

Sat, 04 Jan 2025 02:13:14 +0000

Karla Hamilton, MSN, RN, CNML, Performance and Innovations Consultant

James Marsh, DO, Facility Medical Director, Anesthesiology

The perioperative space can be confusing for patients. Surgical procedures tend to be stressful events for patients, so while an often-overlooked focus area for patient experience, the perioperative space provides many opportunities to enhance patient experience and outcomes. Fisher-Titus Medical Center in Norwalk, Ohio, partners with TeamHealth for anesthesiology services and has benefited from our proprietary patient experience program, APEX.

TeamHealth’s Performance and Innovations Consultants (PIC) team brought the APEX program to Fisher-Titus to empower the anesthesiology team to improve surgical patients’ experiences. The APEX program centers education and resources targeted to enhance patient experience, with specialized tactics across service lines, including anesthesiology.

”At the end of the day, it’s about the patients.
Dr. James Marsh

Shadow Rounding Enhances Perioperative Patient Experience

TeamHealth and Fisher-Titus share a commitment to patient-centered, exceptional healthcare delivery. Programs like APEX provide vital support and targeted strategies to achieve this goal. To learn more about how TeamHealth can support your facility or health system, please reach out to our team.

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Patient Blood Management at a Florida Healthcare Facility Positively Impacts Care

Thu, 05 Sep 2024 03:43:57 +0000

By Aryeh Shander, MD, FASA, FCCM, FCCP, Education Director, Anesthesiology

Current transfusion practice has a significant impact on hospital resources, including operational budgets. Experience and data have demonstrated that bloodless patients, treated by protocol and without transfusions, have done as well or better than those who are routinely transfused. This care has evolved to include all patients under the PBM concept and provide a single standard of care. Recently, an expert, interdisciplinary group produced a global definition of patient blood management: “a patient-centered, systematic, evidence-based approach to improve patient outcomes by managing and preserving a patient’s own blood, while promoting patient safety and empowerment.” TeamHealth’s Anesthesiology Performance and Innovations team partnered with a 199-bed Florida acute care facility to implement patient blood management (PBM) in the cardiac surgery service line.

Impact of Patient Blood Management after successful implementation

The goal of PBM is to improve patient outcomes through anemia management, optimized coagulation, blood conservation and patient-centered decision-making. These improvements are made possible by the close collaboration and support across disciplines. Consequently, facilities realize the benefits of improved clinical outcomes. TeamHealth offers structure, strategies and 24/7 clinical support to enact large-scale projects such as this at sites across the country. Reach out to our team to learn more. Download the full case study below.

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Performance Improvement in a High-Volume Emergency Medicine Setting

Tue, 25 Jun 2024 12:19:26 +0000

Sharp Grossmont Hospital (SGH) in La Mesa, California, part of Sharp HealthCare, has an emergency department (ED) patient volume of more than 112,000 visits each year. The facility faces many throughput and efficiency issues that are common to high-volume EDs, including capacity challenges, wait times, staffing and workforce issues, flexibility in treating a variety of acuity levels and ensuring a positive patient experience. Working with long-time service line strategic partner TeamHealth, the hospital has been able to successfully navigate these and other challenges to achieve unprecedented metrics and operational performance in a setting with increased patient volumes each year.

Performance Improvement in a High-Volume Emergency Medicine Setting

Navigating the post-pandemic environment has forced every hospital to re-examine processes associated with ensuring high-performing emergency care. Complicating these challenges is a patient volume that rates this facility as one of the busiest EDs in the nation. What these impressive results underscore is the value of a strategic partner who understands the issues impacting ED efficiency and likewise has the experience to guide a shared, collaborative approach to rapid process improvement. TeamHealth was founded on a commitment to improve clinical quality and patient safety, and our robust menu of quality and throughput initiatives reflects this dedication. To connect with our team and learn more, please reach out to us. Download the full case study below.

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Clinical Integration Leads to Best-in-Market Performance

Thu, 16 May 2024 02:08:28 +0000

Richard Paley, MD, FACEP, Facility Medical Director, Emergency Medicine

Alexandra Scoma, DO, Facility Medical Director, Hospital Medicine

TeamHealth partners with a level-one trauma facility in South Florida for emergency medicine, hospital medicine, anesthesiology services and OB/GYN hospitalist coverage. The partnership elevates the level of care in the community and helps ensure the hospital’s operational excellence, with best-in-market clinical metrics.

Clinical Integration Leads to Best-in-Market Performance

Clinical integration bolsters communication and collaboration between departments and across a facility’s clinical services lines. This is particularly important in high-volume referral centers, where the patient mix is diverse. The South Florida facility has integrated services through TeamHealth across acute and specialty services. Their designation as a comprehensive stroke facility, referral center for complex obstetrical care and trauma status for both adult and pediatric care means they must maintain a high level of care and patient satisfaction.

”I think what makes [the facility] unique is the closeness of communication between all of us. We all understand each other’s pressure points.
Dr. Paley

Download a full version of the case study below to learn more. Please get in touch with our team to learn more about partnering with us.

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