{"id":78413,"date":"2025-09-11T08:50:55","date_gmt":"2025-09-11T12:50:55","guid":{"rendered":"https:\/\/www.teamhealth.com\/?p=78413"},"modified":"2026-03-03T11:39:30","modified_gmt":"2026-03-03T16:39:30","slug":"shadow-rounding-enhances-health-systems-anesthesiology-patient-experience-priorities","status":"publish","type":"post","link":"https:\/\/www.teamhealth.com\/case-study\/shadow-rounding-enhances-health-systems-anesthesiology-patient-experience-priorities\/","title":{"rendered":"Shadow Rounding Enhances Health System\u2019s Anesthesiology Patient Experience Priorities"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n
Karla Hamilton, MSN, RN, CNML, Performance and Innovations Consultant<\/h6>\n
Alexander Shorshstein, MD, MBA, System Medical Director<\/h6>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text css=”” text_direction=”default”]\n

For every patient, surgical interaction is a highly personalized experience. Anesthesiology offers a vital juncture for patient experience. With multiple points of patient transition and communication, the perioperative space should be a key focus for teams seeking to strengthen their patient experience and satisfaction. As new technologies and innovations improve outcomes and drive better care delivery, patient expectations rise accordingly. In response to this demand, TeamHealth created a proprietary patient experience program, APEX. The program emphasizes education, research, and tactics like shadow rounding to enhance care delivery and patient experience.<\/p>\n

Shadow Rounding Enhances System\u2019s Anesthesiology Patient Experience Priorities<\/h5>\n

At TeamHealth, we know that patient experience is more than satisfaction scores. Improving patient experience can have ripple effects throughout a facility \u2013 strengthening care delivery, boosting a facility or system\u2019s performance, and creating a more engaged clinical team.\u00a0Download the full case study below<\/strong>\u00a0to discover the team\u2019s impressive results and how they markedly increased their OAS CAHPS. Please get in touch with our team to see how we can help your hospital or health system.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”60″ constrain_group_1=”yes” bottom_padding=”60″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” class=”resource-download” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][toggles style=”minimal”][toggle color=”Default” heading_tag=”h4″ heading_tag_functionality=”default” title=”Download the Full Case Study”]